Process Improvement in Guatemala?

We got an email from our case worker yesterday with news about the adoption process in Guatemala. The US Embassy recently met with PGN, which is the court that reviews adoption cases and clears them to be finalized. Many families have been very frustrated with the operations of PGN, because their case may be kicked out many times for different reasons (called previos), some of which seem to be made up on the spot.

The good news is that PGN has promised to issue all previos during a single submission. Instead of immediately kicking out a file as soon as one error is discovered, they'll continue to review the case to find any other shortcomings. This should make a big difference, since each resubmission can take several weeks. Now, few families should ever need to re-submit more than once.

This should hopefully speed up the process for all families. PGN is understaffed to handle the case load they are currently facing. By reducing the number of times each case must be re-submitted and re-reviewed, PGN will be reducing its workload and the amount of time needed to get results should decrease.

That's all for now. We're still waiting for updates on our specific case, as well as the results and photos from Marcus' July doctor's appointment.

-- Greg